Q: WILL YOUR SUSPENSION FLUID BECOME CLOUDY OR DISCOLOR OVER TIME?
A: No, our suspension will never become cloudy and has been formulated to prevent oxidation.
Q. DO YOU SHIP INTERNATIONALLY?
A. We ship anywhere in the world.
Q. WILL THE FERROFLUID STAIN THE GLASS IF THE MAGNET IS LEFT ATTACHED?
A. Yes, the magnet should not be left on the glass as it can affect the fluidity of the ferrofluid over time. The ferrofluid should rest on the magnetic screw when not in use and the magnets on top or next to the display.
Q. WILL ANY MAGNET WORK WITH THE DISPLAY?
A. No, rare-earth magnets must be used to attain proper effect.
Q. DOES THE DISPLAY CONTAIN ANY BUBBLES?
A: Bubbles are a result of dissolved gasses that are a necessary part of the suspension liquid. Please see included "USER GUIDE" for information on how to use the bubble trap.
Q: CAN THE DISPLAY BE OPENED
A: Opening the display will destroy the ferrofluid and void the warranty.
Q. IS IT SAFE FOR CHILDREN?
A. No, the display is made of glass and should only be handled by adults.
Q. IS THE SUSPENSION FLUID / FERROFLUID FLAMMABLE OR CONTAIN TOXIC SUBSTANCES?
A. No. We have gone to great lengths to ensure our suspension is both non toxic and non flammable.
Q. WHAT IF THE GLASS BREAKS?
A. Discard broken glass and soak up liquid immediately as ferrofluid will stain anything it comes in contact with. Avoid direct contact with skin and wash any contacted areas thoroughly with soap and water. See "USER GUIDE" for further information and proper disposal methods.
Q. WHAT IF THE CONTENTS OF THE DISPLAY ARE INGESTED?
A. Seek medical attention. (EFH1-MSDS)